Shipping Policy

At our electronic cigarette store, we offer a comprehensive range of delivery options to meet the needs of our customers across Australia. Here are the essential details regarding our delivery policies and procedures:

Delivery Scope:

Our delivery services extend to all regions within Australia. Regardless of your location, we are equipped to dispatch our electronic cigarette products directly to your address via AU Post.

Shipping Process:

Upon confirmation of your order, our team diligently processes and prepares it for dispatch. Delivery times may vary depending on your specific location within Australia (Usually 2-3 days to Syd/Melb, and 5-6days to other area). We strive to ensure the swiftest possible handling of all orders.

Delivery Charges:

A local delivery fee is applied to orders, which is calculated and presented during the checkout process. This fee is further detailed on the order confirmation page for your convenience and transparency.

Order Tracking:

Customers will receive a shipment confirmation email once their order is dispatched. This email includes tracking information, enabling you to monitor the progress of your delivery at any stage.

For additional information or assistance, our customer service team is readily available to address any inquiries or concerns. We are committed to providing a seamless and efficient delivery service for all our customers.